Payment Policy
Full payment for your order is required at the time the order is placed, with the exception of hood liners. For orders that use our stock tshirts/supplies we can email an invoice or accept Venmo and Cash App. If we are meeting in person to get your own items, we can accept cash, card, Venmo, or Cash App. Once your order is placed you will receive a receipt via email or text message as the verified order confirmation with any of those payment methods. Please see our refund policy for refund information.
Reason for Pre-Payment
We have been in business since December of 2010, and have accumulated boxes of items that were never picked up or paid for. This happened even when the items we airbrushed were provided by the customer and if we received a partial payment. While we thought we had decent collateral when the order was placed, we never received compensation for any of those orders. This meant we were out time, materials, and the ability to take in a different order in its place. Without a pre-payment we have nothing holding your spot or a guarantee to get paid. When we switched to operating online instead of having a physical location (in June of 2021) we made the change to our payment policy to prevent this from happening in the future. Paying at the time the order is placed secures your spot on our schedule and the receipt you receive holds us accountable.
Our pricing is based on our experience, time involved, and sometimes materials needed. It is very common that we turn away order requests because we simply do not have time to complete them due to a full schedule. This is our livelihood and we have to keep things going in order to provide the services that we do. Thank you for understanding, and we look forward to working with you for all of your airbrush needs!