Frequently Asked Questions
Below you will find the most asked questions at The Airbrush Grotto, along with a few things to consider when you are ready to place an order.
Q: What services do you offer?
A: As of May 1, 2026 we only accept orders for hood and trunk liners. We no longer airbrush on clothing or other items. Scott, our artist, has semi-retired after 30+ years.
Q: What types of liners are you able to airbrush on?
A: We only airbrush on the felt/soft/fabric style hood liners. We also airbrush on the pins that hold them in place. We are not able to airbrush on hard/fiberglass/solid liners. They require steps we are not able to provide.
Q: What are your hours?
A: All forms of communication will be addressed during business hours as soon as we can. Our business hours are:
Sunday & Monday: Closed
Tuesday-Friday: 10am-7pm
Saturday: 10am-1pm
Q: Where are you located?
A: We no longer have a physical location. We meet at a safe location in Concord, NC to drop-off your own items or to pick-up completed orders. Shipping is also an option. Be sure to check out our drop-off/pick-up and shipping policies for more information.
Q: Why don’t you have a public location?
A: The short answer is: cost. Leasing and other overhead costs for small businesses are very high. We did that for almost 11 years. When the pandemic hit, it just wasn’t right for us anymore since we had no idea when things would be “normal” again. Once the last lease ended, we transitioned to operating online, with some variations included. It has served us well, and we plan to continue this way of operating so that we can keep prices lower.
Q: Can you give me a price over the phone?
A: We no longer discuss order information over the phone. From years of experience, phone conversations tend to be forgotten. For this reason we keep all order information between email and texting. This protects us and you as the customer. To get started on an order, please fill out our online liner form on the home page. Once it is submitted, we will be in touch with more information.
Q: How long does it take once you place your order?
A: Hood and trunk liners usually take 2-3 weeks to complete once they are in our hands. That time frame can fluctuate depending on the design once we get into it. Our wait list for liners is typically several months or more out.